Ismail Sirdah Offers Tips For Why Small Businesses Should Use Facebook Messenger
Mar 7, 2023
As a small business owner, you are surely already aware of the many ways in which recent technological advances have influenced the way you do business. In order to ensure your small business doesn't get left behind amidst a rapidly changing marketplace, it's vital that you incorporate the kinds of new technologies that will help your business thrive for many years to come.
DULUTH, Ga. - March 7, 2023 - PRLog -- Ismail Sirdah, outlined several ways his own small business has benefited from incorporating Facebook Messenger. In detailing how the platform has helped his photography business excel, Ismail Sirdah also highlighted some of the universal benefits available to small business owners who utilize Facebook Messenger to connect with their customers.
Reach Customers Where They Already Are
Perhaps the most compelling and salient rationale for incorporating Messenger into your small business is illustrated with a single statistic offered by Flurry Analytics: Over the last year, the amount of time spent on messaging platforms and social media increased by nearly 400 percent.
Reduced Friction for Users
Even if the preceding steps were easy to carry out — and, just to be clear, they are not — getting your customers to use the app is still the most difficult obstacle to overcome: Even though apps account for 85 percent of the time users spend on smartphones, that time is dominated by an average of just five apps. This is why Facebook is touting Messenger as a "frictionless" platform, as it eliminates all the hurdles most likely to deter customers from using an app that fosters communication with your small business.
Compelling and Essential Interactions
When Messenger was first introduced, the automated chat agents were not nearly as sophisticated as they are today. The experiences your customers are exposed to through Facebook Messenger are far more robust than ever before, as they now feature location sharing, native payments, and complex interfaces, along with a number of other features that make the platform both compelling and essential for small business owners as well as their customers.
Messenger Enables Improvements in Customer Service, Acquisition, and Ecommerce
Facebook believes that small businesses will see tangible improvements in several key areas after incorporating Messenger, and Sirdah agrees that the platform delivers on that promise — especially when it comes to customer service, ecommerce, and customer acquisition. Using Messenger for customer service not only improved customer satisfaction among Sirdah's customers, but it also served as an ideal medium through which the small business owner could re-engage customers in order to drive revenue.
Photos: (Click photo to enlarge)
Read Full Story - Ismail Sirdah Offers Tips For Why Small Businesses Should Use Facebook Messenger | More news from this source
Press release distribution by PRLog
More News
Villar’s Vista Land 2025 net income falls 59% as delayed figures surface
After months of delay, Vista Land celebrates its higher EBITDA despite a plunge in net income and a P5-billion gap between its Q3 2025 and FY 2025 net income figures
Activists honor slain community journo RJ Nichole Ledesma
MANILA, Philippines — “Bagani,” a Hiligaynon term for “hero,” was how those who knew slain community journalist RJ Nichole Ledesma would describe him for his work in defending the environment. “Hakus bagani, that’s RJ. A hero’s embrace. A hero’s hug,” San Carlos Bishop Gerardo Alminaza said on Saturday as he received the “Natatanging Gawad” on behalf
Pagasa reports hike in water levels of 5 dams
A slight increase was monitored in the water levels of five out of nine dams in the past 24 hours, the Philippine Atmospheric, Geophysical, and Astronomical Services Administration (Pagasa) said in an advisory on Sunday. It identified these as La Mesa, Ambuklao, Binga, Pantabangan and Caliraya. The biggest increase was noted in Binga Dam in
Intramuros eases rules for professional cameras
Photographers and camera enthusiasts can now use their professional cameras in Intramuros, Manila without the need to first secure a permit, the Department of Tourism (DOT) said on Sunday. “The historic Walled City of Intramuros is welcoming photographers, camera enthusiasts, and hobbyists alike to capture its centuries-old beauty through a new policy allowing the use
Hometowns honor PAF pilots killed in Batangas collision
URDANETA CITY, Pangasinan, Philippines—Residents of Barangay Catablan here are mourning Capt. Raymart Cabangcala, their village’s first Philippine Military Academy graduate, who was among four Philippine Air Force (PAF) pilots killed in a midair collision in Batangas on Oct. 23. Cabangcala’s mother, Myrna, 66, told the Inquirer that her son had big dreams for his family
Hybrid rice seeds bring bumper harvests for Agusan del Sur farmers
STA. JOSEFA, AGUSAN DEL SUR—For many years, farmer Nilo Dalid had resigned himself to modest returns from his 1.2-hectare (ha) farm in Barangay Concepcion in this town, usually hauling in an average of 76 bags of palay each cropping season. This cropping cycle, however, shattered that ceiling. On Oct. 23, Dalid took in a record
Northern Samar develops ready-to-eat ‘champorado’
TACLOBAN CITY—The provincial government of Northern Samar is developing a coconut-based, ready-to-eat “champorado” (chocolate rice porridge) that could provide a convenient food option for families affected by typhoons, floods and other disasters that disrupt transportation, electricity and access to cooking facilities. Since the province is frequently exposed to tropical cyclones, flooding and other natural hazards
Who is Giovanni ‘Banoy’ Lopez, the new DPWH secretary?
After serving in the Department of Transportation for nearly a decade, Giovanni 'Banoy' Lopez moves to the Department of Public Works and Highways
5 dead in Sorsogon market fire; over 400 vendors displaced
SORSOGON CITY—Five people died in a fire that gutted the Sorsogon City Public Market late Saturday night, as authorities worked to identify the victims and the provincial government prepared a temporary trading area for displaced vendors. The Department of Social Welfare and Development (DSWD) in Bicol provided P10,000 in cash assistance to each of the
Digital tools boost livelihoods in Nghệ An’s highlands
By applying technology to practical needs, local communities can reach wider markets and create more livelihood opportunities in their home areas.
Huế accelerates restoration of Nguyễn Dynasty heritage sites
During 2026-30, the city plans to implement 27 projects to rehabilitate, restore and renovate heritage sites, with total investment estimated at more than VNĐ1.59 trillion.
Miền Đồi terraced field festival attracts visitors to Phú Thọ Province
The festival helps promote the area’s natural beauty, Mường cultural identity and local agricultural products, while linking heritage preservation with tourism development to improve residents’ livelihoods.
YOUR NEWS, OUR NETWORK.
Do you have Great News you want to tell the world?
Be it updates about your business or your community, you can make sure that it’s heard by submitting your story to our network reaching hundreds of news sites across 6 verticals.