ABM in a Transformed World: An Update to the Most Comprehensive Guide on Account-Based Marketing

Jun 3, 2021

LEXINGTON, Mass. - June 3, 2021 - PRLog -- Four years after the groundbreaking release of A Practitioner's Guide to Account-Based Marketing: Accelerating growth in strategic accounts comes an updated and expanded second edition, published by Kogan Page. The book is being released today in the UK and on June 29th in North America.

This edition contains new discussion on how account-based marketing (ABM) initiatives can move from a pilot stage to being successfully embedded in a business, new case studies from Accenture, Computacenter, DXC Technology, Fujitsu, HP, HPE, Infosys, Microsoft, O2, Qlik, Red Hat, ServiceNow, and Snowflake.

New material on quantified value propositions, new ABM benchmark data, and new research on how executive engagement behavior and preferences are changing that B2B marketers need to understand and respond to, especially in an ABM context.

Co-author Dave Munn explains, "This book was created to truly be a 'Practitioner's Guide' for those who want to understand what it is, how to do it, and what it takes to be a successful ABM-er and drive results for your company. But it's also for those who have been working in ABM for a while and want to stay ahead of the game and ensure your program is helping you increase growth in your most important accounts."

The term "account-based marketing" was first coined by ITSMA in 2003 and since the publication of the first edition of A Practitioner's Guide to Account-Based Marketing in 2017 there has been an explosion of definitions, solutions, and organizations offering their ABM expertise.

In addition, a global pandemic and its ripple effects have reshaped every aspect of business and transformed the practice of marketing. This updated second edition of A Practitioner's Guide to Account-Based Marketing will help all B2B marketers deliver sustainable business outcomes in this new world.

"Now that everyone is interested in what ABM can do for them, it's time to update the experience, research, and client examples that went into that first book, and create a second edition that's more relevant for the times we're living in," said co-author Bev Burgess.

Meticulously researched and highly practical, A Practitioner's Guide to Account-Based Marketing, is divided into three parts:

  • Part one identifies the basics of ABM, the fundamentals for starting an ABM program, and the technologies that can help support and scale ABM across the business.
  • Part two outlines ITSMA's seven-step process on how to do ABM on an individual strategic account, how to build an integrated sales and marketing campaign, and how to measure your ABM results and report your success.
  • Part three focuses on the skills and attributes needed to be a good account-based marketer, introducing ITSMA's ABM competency model, offering tips on how to manage agency resources, and providing concrete ideas for ABM career development.
Each chapter ends with an ABM checklist of key points to remember and apply. Rounding out the book is a profile of the 'Magnificent Seven' – ABM experts who offer advice so the reader can benefit from their experience and deliver results faster.
________________________________________________________________________

"Bev Burgess and Dave Munn have humbly titled this work A Practitioner's Guide to ABM, but it might be better called The ABM Bible, such is their pre-eminence and knowledge of this topic. It is a must-use reference for anyone serious about leading or being part of a successful ABM team, and given client expectations around account-level marketing engagement, it should be considered critical for every B2B marketer."

John Gallagher, CMO, IBM Services

"ABM puts the customer at the heart of your marketing strategy. This excellent book explains how to build and scale an ABM program that's right for your business and gives a step-by-step guide to creating integrated plans that deliver great business outcomes for you and your customers."

Tim Yeaton, Executive Vice President and Chief Marketing Officer, Red Hat
________________________________________________________________________

About the authors:

Bev Burgess is a Senior Advisor at ITSMA, delivering consultancy and training on the design, development, and implementation of Account-Based Marketing programs. The first to codify this new B2B marketing strategy in 2003, she has personally helped companies around the world to accelerate account growth using ABM techniques. Today, Bev continues to evolve ABM as a business discipline, working with ITSMA members and clients.

Dave Munn is the President and CEO of ITSMA and a well-recognized thought leader in B2B services and solutions marketing. Dave has helped advance the strategic discipline of ABM since 2003 and oversees ITSMA's expanded portfolio of ABM research, events, consulting, training, and certification offerings. He also chairs ITSMA's global ABM council made up of ABM program leaders from many of the world's top organizations.

About ITSMA:

For more than 25 years, ITSMA has led the way in defining, building, and inspiring B2B marketing excellence. With a dedicated focus on services and solutions for the connected economy, we provide our member community with insight, advice, and hands-on help to strengthen reputation, increase revenue, and deepen customer relationships. Learn more at www.itsma.com.For more than 25 years, ITSMA has led the way in defining, building, and inspiring B2B marketing excellence. With a dedicated focus on services and solutions for the connected economy, we provide our member community with insight, advice, and hands-on help to strengthen reputation, increase revenue, and deepen customer relationships. Learn more at www.itsma.com.

About Kogan Page:

Kogan Page is the leading independent global publisher of specialist professional books and content with over 900 titles in print. Its authors come from some of the world's most prestigious academic institutions, international commercial organizations or professional associations in Leadership, Management, Marketing, Branding, Human Resources, Coaching, Logistics, Entrepreneurship and Careers. Follow @KPMktng for information about new books and business insights from author experts.

Contact
Rob Leavitt, ITSMA
***@itsma.com


Photos: (Click photo to enlarge)



Read Full Story - ABM in a Transformed World: An Update to the Most Comprehensive Guide on Account-Based Marketing | More news from this source

Press release distribution by PRLog

More News

Historic lighthouse in Occidental Mindoro undergoes restoration
Sep 22, 2026
Historic lighthouse in Occidental Mindoro undergoes restoration

CALAPAN CITY — Government agencies and the municipal government of Lubang are pursuing conservation efforts to protect the historic Cabra Lighthouse at Cabra Island by cataloging and documenting artifacts and other objects found at the site. Members of the Joint Technical and Monitoring Committee (JTMC) recently participated in the lighthouse’s joint inventory and documentation for

Mimaropa cops step up school visibility amid campus violence
Sep 22, 2026
Mimaropa cops step up school visibility amid campus violence

CALAPAN CITY, Oriental Mindoro — In the wake of school violence erupting across the country, including the September 18 shooting at Banga National High School in South Cotabato, the Mimaropa police have improved school-oriented policing.  The regional police set up 9,319 Police Assistance Desks in schools, deployed 4,071 personnel tasked to handle school-related activities, and

Malacañang dismisses Sara Duterte’s criticism on school shootings
Sep 22, 2026
Malacañang dismisses Sara Duterte’s criticism on school shootings

MANILA, Philippines — Malacañang on Tuesday said it cannot force anyone to understand the country’s situation regarding a series of school shooting incidents if that person is “unwilling” or simply unable to do so. The remark was in response to Vice President Sara Duterte’s criticism of President Ferdinand Marcos Jr.’s administration over the recent school shootings,

Knife seized from student as Koronadal schools tighten security
Sep 22, 2026
Knife seized from student as Koronadal schools tighten security

KORONADAL CITY, South Cotabato — A knife was confiscated from a student at Marbel 7 National High School here Tuesday morning as schools tightened security following a city-wide safety assessment, triggered by last Friday’s shooting in nearby Banga town that left three students dead and six others wounded. The discovery came as classes resumed after

SB19’s Stell teams up with coaches for new QC gym
Sep 22, 2026
SB19’s Stell teams up with coaches for new QC gym

SB19’s Stell partners with fitness coaches Bern and Michelle Llanes and makeup artist Mac Igarta to open Driven Performance Training’s new space in Quezon City

Sandiganbayan orders suspension of Jojo Ang for graft
Sep 22, 2026
Sandiganbayan orders suspension of Jojo Ang for graft

MANILA, Philippines — The Sandiganbayan Sixth Division has ordered the 90-day suspension of Uswag Ilonggo party-list Rep. Jojo Ang, who faces 14 counts of graft in court. The resolution was promulgated by the anti-graft court’s Sixth Division on Sept. 21 but was only furnished to the media on Tuesday. “The Court hereby orders the SUSPENSION pendente

Defense silent on who will lead oral arguments on conviction threshold
Sep 22, 2026
Defense silent on who will lead oral arguments on conviction threshold

MANILA, Philippines — Vice President Sara Duterte’s defense counsel on Tuesday refused to disclose who will lead the team on the oral arguments involving the voting threshold for conviction before the Senate impeachment court. This comes after the presiding officer and Senator-Judge Francis “Chiz” House asked the prosecution panel directly who Duterte’s representative will be

2 siblings face charges over online threats vs school in Batangas
Sep 22, 2026
2 siblings face charges over online threats vs school in Batangas

MANILA, Philippines — Two siblings face criminal charges after sending online threats to target a school in Lipa City, Batangas, with police recovering gadgets now under examination. “It started back in August. A particular school in Lipa City kept receiving online threats — specifically, threats to wipe them out,” said PNP public information office chief

Heavy rainfall alert in NCR, other parts of Luzon Tuesday afternoon
Sep 22, 2026
Heavy rainfall alert in NCR, other parts of Luzon Tuesday afternoon

MANILA, Philippines — Heavy to intense rains due to localized thunderstorms may continue to prevail over Metro Manila and several parts of Luzon on Tuesday afternoon, according to the state weather bureau. In a thunderstorm advisory issued at 2:50 p.m., the Philippine Atmospheric, Geophysical and Astronomical Services Administration (PAGASA) said intense to torrential rains with

Interim Bangsamoro Parliament enacts 94 laws since 2019
Sep 22, 2026
Interim Bangsamoro Parliament enacts 94 laws since 2019

COTABATO CITY – As the Bangsamoro Autonomous Region in Muslim Mindanao (BARMM) transitions from an interim regional government to a regular parliament, the Bangsamoro Transition Authority (BTA) said it has enacted 94 laws since 2019. The BTA Media Affairs Office said Tuesday the 94 Bangsamoro Autonomy Acts (BAAs) have provided the legal framework for the

2 Cagayan de Oro cops arrested for allegedly shooting man
Sep 22, 2026
2 Cagayan de Oro cops arrested for allegedly shooting man

CAGAYAN DE ORO CITY — Two police officers were arrested by their colleagues at a border control checkpoint after allegedly shooting a man Monday evening in Sitio Lumboy, Barangay Indahag here. A concerned citizen alerted Police Station 2 at 9:54 p.m. about gunfire in the area, which prompted a citywide flash alarm. The male victim

2026 vs 2027 bar exam: What changes for aspiring lawyers?
Sep 22, 2026
2026 vs 2027 bar exam: What changes for aspiring lawyers?

MANILA, Philippines — Less than a month after the conclusion of the 2026 bar examination, the Supreme Court (SC) has released the syllabus and schedule for next year’s exam. In Bar Bulletin No. 1-2027, SC Associate Justice Ricardo Rosario, chairperson of the 2027 bar examination, told aspiring lawyers that the exam will be a test of

YOUR NEWS, OUR NETWORK.

Do you have Great News you want to tell the world?

Be it updates about your business or your community, you can make sure that it’s heard by submitting your story to our network reaching hundreds of news sites across 6 verticals.

Voice of KL

We may be unheard, but things are different now. Voice of KL represents the voice of Malaysians who want you to discover the beautiful and developed city of Malaysia.